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Return Policy

Return Policy

Software Returns

A full refund will be provided within 90 days of purchase from www.garudadirect.com for:

  • Software that does not meet your expectations for quality or suitability for your intended use
  • Defective software
  • Software not received due to an error on the part of Garuda International, Inc. 
  • A refund or reshipment of software will be provided in cases where a package is lost in transit and cannot be verified as delivered by the carrier.

Garuda International, Inc. cannot offer refunds for:

  • Software that has a free trial version available at GarudaDirect.com
  • Promotion codes not provided at the time of purchase
  • Shipping and handling charges 

Refunds will be credited directly back to the credit card used for purchase. After a refund has been processed, you agree to immediately delete the application and its associated registration information from your computer(s) on which it was installed

* An RMA must be obtained from GarudaDirect.com prior to shipping any product back.  All shipments sent back to GarudaDirect.com must be sent by trackable carrier such as UPS or FEDEX.

Subscription Services

Paid Priority Support services are not refundable.

If you have any further questions or require personal assistance, please contact us.

 

 

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